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Service announcements

Stay informed and monitor the status of significant service impacting issues.12 Posts

Recent service announcements

[Action needed] Policy setting default change: EnterpriseDisplayNameVisibility
Date updated: 10th Feb 2026 Description: A new policy setting, first introduced in May 2025, now allows administrators to control the visibility of the EnterpriseDisplayName on the device (e...
Lizzie
5 months ago
In progress
614Views
3likes
6Comments
[Fixed] Outage impacting Managed Play and Android Managed API
Issue description: An outage started around 18:20 UTC which impacted Managed Play and Android Management API. Customers may have experienced applications failing to install or policy changes being...
Lizzie
12 months ago
fixed
716Views
4likes
8Comments
Google Play Integrity API behavioral changes
Description: Play Integrity security updates announced in December 2024 recently took effect. The Play Integrity API has improved its verdicts on Android 13 (API level 33) and later devices, and all...
Lizzie
2 years ago
In progress
2.7KViews
4likes
0Comments
[Fixed] Error 502 when calling an API in AMAPI
Update: as of 2nd April 2025 01:37 PM GMT Issue description: We have received multiple reports that AMAPI endpoints are receiving Error 502. The issue appears to be intermittent. Curre...
Lizzie
2 years ago
fixed
154Views
1like
0Comments
[Fixed] MGP iFrame is returning 501 error
Update as of 2/21 10:07 PM GMT Status: [Fixed] Search Play store tab in iframe is now fixed. It should display the correct page instead of the Organize Apps. Update as of 11:30 AM GMT, ...
Lizzie
2 years ago
fixed
469Views
1like
4Comments
[Action needed] New Android zero-touch customer portal launched!
We're excited to announce that our new, improved zero-touch customer portal is now live! It was released in early June (as an opt-in) with a refreshed user interface and enhanced functionality, mak...
Lizzie
2 years ago
fixed
18KViews
10likes
0Comments
[PARTIAL FIX] Some management policies are made permanent on Android 14
30th November, 2023 (Last updated 5th April, 2024 -'Notes' section has been updated) We are investigating an issue making some management policies permanent on Android 14. This issue affec...
Lizzie
3 years ago
Partial fix
12KViews
8likes
10Comments
[FIX Available] TosError responses accessing zero-touch customer API
24th May, 2024 We have recently updated the zero-touch customer terms of service and customers will be prompted to accept the terms of service upon next login to the zero-touch customer porta...
Lizzie
3 years ago
fixed
936Views
0likes
0Comments
[FIXED] Some Fully Managed devices unable to update Play Store version
Updated: February 22nd, 2024 Issue: Some Fully Managed devices running Android 11 and below have received a version of the Play Store that cannot self-update to the newest versions. Work ...
Lizzie
3 years ago
fixed
13KViews
3likes
11Comments
[FIXED] Issues during zero-touch enrollment on Samsung devices
22nd January, 2024 Current status: Fix implemented Latest update: Hello everyone, Thanks so much for your patience here and to all the community members who provided feedback. ...
Lizzie
3 years ago
fixed
4.4KViews
9likes
1Comment

About Service announcements

Stay informed and monitor the status of significant service impacting issues.

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fixed8 Topics
In progress3 Topics
Partial fix1 Topic

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