Forum Discussion
Cant finish setup
After correctly completing the configuration of my MDM with the ZTE account, getting this error while registering the device:
"Cant finish setup. Zero touch enrollment isn't available. Check your internet connection and try again."
Things already cross verified:
The internet connection is stable. The EMM setup contains the correct signin url and the zte account contains the correct extra enrollment token in configuration. The device is assigned the correct configuration. The service account allowlisting google form is also approved.
The signin url api never got hit during the enrollment of the device and just got this error message.
6 Replies
Actually this helped. We were originally not getting any redirect from google on the signin url.
But after switching the network, everything worked as expected. Thanks.!
A stable network doens't mean ZTE will work, as mentioned bij Moombas , try over mobile hotspot or other internet connection.
Here are the network requirements of ports and websites that need to be accessible, https://support.google.com/work/android/answer/10513641?hl=en
I am still suspecting your ZT configuration is not correct even though you are saying it is correct, something is off there.
